Can we keep our existing domain?
Yes, always. The domain stays yours and registered in your name; we handle the technical transfer and the connection to the new site.
Will the old site keep working during the redesign?
Yes. We prepare the new site separately and publish it only once you approve it. There is no downtime; the switch takes minutes.
How long does a redesign take?
About the same as a new site: a one-page site usually 7–10 working days, a multi-page site 2–4 weeks. If a lot of content has to be carried over, that affects the timeline and is written into the quote up front.
What happens to the existing content?
Useful content is carried over and tidied up, not deleted. Before we start, we go through it together: what is still current, what needs updating and what can go. Anything dropped stays stored until you approve the launch.
Does a redesign affect email?
Not if your email is separate from the website, which it usually is. If it runs on the same domain, we carry the settings over without interruption; we do not change MX records at the switchover unless we expressly agree to.
Who owns the domain during a redesign?
You do, throughout. We do not transfer the domain to ourselves and we do not change the registrant. What that means in practice, and how to check ownership yourself, is set out in our guide on who owns your website.